:root{--jacky-primary:#052825;--jacky-accent:#bed7d2;--jacky-white:#fff;--jacky-text:#333;--jacky-light-grey:#f5f5f5;--jacky-border:#e0e0e0;--jacky-online:#4caf50;--jacky-shadow:0 4px 12px rgba(0,0,0,.15);--jacky-transition:all .3s ease;--vh:1vh;}.jacky-chatbot-container{position:fixed;bottom:30px;right:30px;z-index:9999;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen,Ubuntu,Cantarell,"Open Sans","Helvetica Neue",sans-serif;transition:opacity .5s ease,transform .5s ease;opacity:0;visibility:hidden;transform:translateY(20px);}.jacky-chatbot-container.jacky-hidden{opacity:0;transform:translateY(20px);pointer-events:none;visibility:hidden;}.jacky-chatbot-container.jacky-visible{opacity:1;visibility:visible;transform:translateY(0);pointer-events:auto;}.jacky-chatbot-container.open{opacity:1 !important;transform:translateY(0) !important;pointer-events:auto !important;visibility:visible 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.jacky-chat-box{opacity:1;visibility:visible;transform:translateY(0);}.jacky-chat-header{display:flex;align-items:center;padding:15px;background-color:var(--jacky-primary);color:var(--jacky-white);}.jacky-header-avatar{position:relative;width:40px;height:40px;margin-right:12px;}.jacky-header-avatar .jacky-avatar{width:100%;height:100%;border-radius:50%;background-size:cover;background-position:center;}.jacky-header-info{flex:1;}.jacky-name{font-weight:bold;font-size:16px;}.jacky-status{font-size:12px;opacity:.8;}.jacky-close-button{font-size:24px;cursor:pointer;padding:0 5px;line-height:1;}.jacky-chat-messages{flex:1;padding:15px;overflow-y:auto;background-color:var(--jacky-light-grey);}.jacky-message{margin-bottom:18px;max-width:75%;clear:both;position:relative;}.jacky-bot-message{float:left;background-color:var(--jacky-accent);color:var(--jacky-primary);border-radius:12px 12px 12px 0;padding:10px 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var(--jacky-border);border-radius:20px;padding:10px 15px;font-size:14px;transition:var(--jacky-transition);outline:none;-webkit-appearance:none;-moz-appearance:none;appearance:none;}#jacky-user-input:disabled{background-color:var(--jacky-light-grey);color:#999;}#jacky-user-input:focus{border-color:var(--jacky-primary);}#jacky-send-button{width:40px;height:40px;margin-left:8px;background-color:var(--jacky-primary);border:none;border-radius:50%;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:var(--jacky-transition);}#jacky-send-button:disabled{opacity:.5;cursor:not-allowed;}#jacky-send-button:hover:not(:disabled){background-color:#0a3d3a;}#jacky-send-button img{width:20px;height:20px;}.jacky-form-input{margin-bottom:15px;}.jacky-form-input label{display:none;margin-bottom:5px;font-size:14px;font-weight:500;color:var(--jacky-text);}.jacky-form-input input,.jacky-form-input textarea{width:100%;padding:10px;border:1px solid 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